Privacy Policy
Updated and effective 12/17/2024
This Privacy Policy describes the policies of YouthZone (413 9th St, Glenwood Springs, CO 81601, United States of America, email: [email protected], phone: 970-945-9300) on the collection, use and disclosure of your information that we collect when you use our website (youthzone.com), affiliated pages, and services. By accessing or using our services, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please see the section entitled "Grievances" below.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy here. The revised Policy will be effective 180 days from when the revised Policy is posted and your continued access or use of our services after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We will collect and process the following personal information about you:
- Name
- Email address
- Mobile phone number
- Communication metadata
SMS Consent and Terms & Conditions
- Information obtained as part of SMS consent will not be shared with third parties or affiliates.
- If you have consented to receive text messages from YouthZone you may receive texts about your case and related services, including: scheduling appointments; providing reminders about appointments; communicating the status of your case; and/or collecting payment. Message rates may apply and messaging frequency may vary. You may opt out of any time by texting STOP. For assistance, text HELP or visit our website at https://www.youthzone.com. For additional assistance call us at 970-930-6540, email us at [email protected], or visit us in person at 413 9th St, Glenwood Springs, CO 81601.
- Visit https://youthzone.com/privacy-policy/ for privacy policy and https://youthzone.com/privacy-policy/ for Terms of Service.
Retention Of Your Information
We will retain your personal information in accordance with HIPAA standards. To learn more, please read this document. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, marketing/fundraising, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievances
If you have any queries or concerns about the processing of your information that is available with us, you may text "HELP", call us at 970-945-9300, email us at [email protected], or visit us in person at 413 9th St, Glenwood Springs, CO 81601.